Privacy Policy

Introduction

CheckMedBill ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website at checkmedbill.com (the "Service").

Please read this Privacy Policy carefully. By using the Service, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Information You Provide

When you use our tools, you may voluntarily provide:

• Email address: When generating dispute letters or using our calculators
• State/Location: To provide state-specific information and resources
• Bill information: Such as amounts disputed, types of errors, and provider names (we do not store account numbers or other sensitive billing details)

Information Collected Automatically

When you access the Service, we may automatically collect:

• Usage data: Pages visited, features used, and time spent on the Service
• Device information: Browser type, operating system, and device type
• Log data: IP address, access times, and referring website addresses

How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain the Service
• To generate dispute letters and calculate eligibility
• To send you a copy of your generated letter (if requested)
• To improve and personalize the Service
• To analyze usage patterns and optimize our tools and content
• To communicate with you about updates or changes to the Service
• To detect and prevent fraud or abuse

Data Storage and Security

We use Supabase, a secure cloud database service, to store limited user data. We implement appropriate technical and organizational measures to protect your information, including:

• Encrypted data transmission (HTTPS/TLS)
• Secure database access controls
• Regular security reviews

Important: We do not store sensitive personal information such as Social Security numbers, full medical records, insurance policy numbers, or complete billing account numbers. The dispute letters you generate are created in your browser and are not stored on our servers unless you explicitly request email delivery.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service providers: With trusted third-party services that help us operate the Service (e.g., hosting, analytics)
• Legal requirements: When required by law or to respond to legal process
• Protection: To protect the rights, property, or safety of CheckMedBill, our users, or others
• Business transfers: In connection with a merger, acquisition, or sale of assets

Cookies and Tracking

We may use cookies and similar tracking technologies to enhance your experience on the Service. These include:

• Essential cookies: Required for the Service to function properly
• Analytics cookies: Help us understand how users interact with the Service
• Preference cookies: Remember your settings and preferences

You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of the Service.

Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Opt-out: Unsubscribe from marketing communications at any time

To exercise these rights, please contact us at support@checkmedbill.com.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information we collect
• The right to delete your personal information
• The right to opt-out of the sale of personal information (we do not sell personal information)
• The right to non-discrimination for exercising your privacy rights

Children's Privacy

The Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Third-Party Links

The Service may contain links to third-party websites, including hospital websites, government agencies, and other resources. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the revised policy.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: support@checkmedbill.com